How exactly does QDoc simplify charting? / More info on Audio Recordings

Encounter summaries are automatically created using information entered by the patient, information generated during the encounter, and notes written by the physician during the encounter. These summaries are saved to the patient’s profile and are faxed to the patient’s primary care provider, allowing the patient’s medical history to stay up to date.

The QDoc software also takes an audio recording of each encounter. In order to keep our forms clear and concise, a dictation of this recording is not included on the Encounter Summary. However, each recording is stored in the QDoc database, linked to the corresponding patient and encounter. According to the CMPA, audio recordings are the best way for physicians to protect themselves from a medical legal perspective and in the case of auditing. At the bottom of each Encounter Summary, there is a disclaimer: ‘As part of the medical visit, QDoc records the audio of the encounter. If you need further information for this encounter, please contact us at info@qdoc.ca.’

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QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday.

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*QDoc is not a subsistue to seeing your own physician. Please see your own physician if possible first.

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For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.