On the Website:

1. Go to theqdoc.com and log in.
2. Scroll down to your patient profile, located at the bottom of the page.
3. Hover over your patient card and click on the pencil icon at the upper left corner. This is located right under the patient’s name.
4. QDoc will send a code to the primary account holder’s phone to verify your account. If you do not have access to the phone number listed on the profile, select SMS and change the code delivery method to Email and it will go to the primary account holder’s email address. Click “Resend”.
5. Enter the code and press ”Confirm”.
6. Edit your information as necessary and click ”Submit”.

• Please note that if you need to update your health card information or date of birth, you will need to contact the admin team at 1-833-736-2362, M-F 8:30 am to 4:30 pm or leave a message after hours.

On the App:

1. Open the iOS or Android app on your device and log in.
2. In the top right corner, click on the icon that shows the patient initials. A pop up will appear at the bottom showing a list of all the patient profiles in this account.
3. Click on the drop-down arrow to the right of the patient you would like to update.
4. Click on the pencil icon
5. Choose your preferred delivery method for verification code via the drop-down menu and click “Send Code”. Please note QDoc will send the code to the primary account holder’s email or phone number.
6. Enter the verification code received and your patient profile details will open
7. Edit your information as necessary clicking “Next” to navigate the different sections and click “Save changes”

• Please note that if you need to update your health card information or date of birth, you will need to contact the admin team at 1-833-736-2362, M-F 8:30 am to 4:30 pm or leave a message after hours.

8. You will see a confirmation message on the screen and then you can click on “Go to Dashboard” or “Start a Visit”.