1. Go to www.qdoc.ca and register for an account with a valid email address.
2. Verify your account through a confirmation code sent to your email.
3. Create a ‘Patient Profile’ for yourself, or the patient who needs care.
4. Join the queue by clicking “Start Visit” on your patient card.
5. Carry on with your day and wait for a text message indicating to go back onto QDoc.
6. Start your visit with a QDoctor

We are working hard each day to ensure our service is efficient and convenient. Our wait times depend on many factors; the day/time, how many patients are in the queue, how many doctors are available, and the reason given for the visit.

Please note: You do not have to stay on your browser, and you will receive a text message when the doctor is getting ready to see you. You are welcome to go about your day until your appointment. Our doctors are also available at all times, including evenings and weekends.

Our doctors are meant to help any non-emergent medical situation. They can refill and prescribe medications, write sick notes, create lab and diagnostic imaging requisitions, send referrals, and book an in-person appointment at one of our partners clinics.

Prescriptions are sent to the pharmacy of your choice, and lab requisitions can be printed off and taken to a location that is convenient for you. 

Yes – if you request a sick note during your visit with a QDoctor, the doctor can complete and sign a note that you can then access by clicking the “View Documents” button on your patient card. For more information on how to access your sick note, view our support center.

A fee of $30.00 may be applicable for the issuance of sick notes.