Online Healthcare: Access Virtual Providers by Video 24/7 with QDoc

Medical advice

Prescriptions & refills

Lab & imaging requisitions

Specialist referrals

Treatment plans

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Your Next Step Starts Here: Quality Treatment and Care from the Comfort of Home

Connect with a licensed physician or nurse practitioner today to discuss your symptoms or health concerns and explore your care options. Through QDoc's virtual healthcare service, eligible patients can access medical advice, personalized recommendations and prescriptions when clinically appropriate, all from the comfort of home.

Free With Your Provincial Health Card

QDoc is a free service available to Canadian residents (excluding Quebec residents) that are physically located in British Columbia, Manitoba, Nunavut and NW Ontario and hold a valid provincial health card. Patients who do not hold a provincial health card can also use QDoc at a flat rate cost.

$0

With a Provincial Health Card

Free for patients with a valid provincial health card, excluding Quebec residents.

$90

Without a Provincial Health Card

Flat rate fee for patients who do not possess a provincial health card.

Where is QDoc available in Canada?

QDoc Virtual Healthcare is available to eligible patients across all of British Columbia, Manitoba, Nunavut, and NW Ontario. 

Yes – during your visit with a provider, the doctor or nurse practitioner can order lab tests or write a referral for you to see a specialist if they feel that it is necessary and appropriate. You will be able to view, download, and print your referrals and lab requisitions by clicking the “Documents” button on your patient card. For more information on how to access your documents, view the section ‘How can I access my sick note/referral/lab requisition?’.

A healthcare provider may prescribe medication following an assessment if it's clinically appropriate. Your recommended plan will depend on your individual needs.

If medication is prescribed, the prescription will be sent to any pharmacy of your choice.

Yes – if you request a sick note during your visit with a provider, the doctor or nurse practitioner can complete and sign a note that you can then access by clicking the “Documents” button on your patient card. For more information on how to access your sick note, view the section ‘How can I access my sick note/referral/lab requisition?’.

A fee of $30.00 may be applicable for the issuance of sick notes.

QDoc Virtual Healthcare can be appropriate for many non-emergent concerns, including minor illnesses, injuries, skin concerns, medication questions, prescription needs, sexual health, women's health, men's health, mental health concerns, and other everyday medical needs.

Online healthcare can be a convenient option for many non-emergent health concerns when you don't need to be seen in person.

If your healthcare professional determines that you need an in-person examination, testing, or treatment, they can recommend the appropriate next step. If you're experiencing a medical emergency, call 911 or go to the nearest emergency department.

Frequently Asked Questions – Online Assessments and Treatments

Have questions how QDoc works? Find answers about treatment options, prescriptions and accessing virtual care through QDoc.

Send us a Message

We thank you for your interest. It is our goal to reply to all Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday.

Terms of Service

*QDoc is not a subsistue to seeing your own physician. Please see your own physician if possible first.

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Contact us

For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.