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How It Works

QDoc uses a custom algorithm that connects you to a physician to help with your needs. Our software is PHIA and HIPAA-secured, with end-to-end encryption and two-factor authentications to ensure your health information is safe and secure, and only visible to you. The team at QDoc has developed a software that allows patients to be connected to doctors for virtual video appointments. This service is free for Canadian residents with a Manitoba Health Card. 

Virtual Healthcare

Virtual Healthcare saves time for both you and the doctors. QDoc offers a wide range of services and assistance through dedicated Manitoban QDoctors. From prescribing non-controlled medications, ordering lab tests, providing sick notes, and referring you to in-person care, QDoctors give you access to the care you need, all from the comfort of your home. 

QDoc Virtual Platform

Whenever a patient enters the queue, the most appropriate doctors receive a text notification that there is a patient to be seen. If no doctor responds to this message after a period of time, the search is escalated, and more doctors are notified. The first doctor will review your chart and is then connected directly to you for an online audio-video appointment.

Seeing a Doctor Online

To be connected to a doctor, you need to create a secure account using your email address and a password. After this, you can create a patient card using your first and last name, your date of birth, and your health card information. Once your information has been saved, you simply have to click the “Start Visit” button on your card to be placed in the queue. 

Why use QDoc?

Give Your Wallet
a rest

QDoc is a FREE virtual healthcare service, covered by provincial healthcare. Quebec and Canadian residents who do not have a provincial health card are able to use the service but may be billed for their visit.

Convenience and Accessibility

We want everyone to be able to access healthcare, any day of the week. We understand that there are a large variety of accessibility or lifestyle barriers that can’t always get you in-person help, and this is where QDoc comes in to assist in this gap.

Your Health is our Top Priority  

No matter the concern, we are happy and dedicated to helping you. QDoc can prescribe medications, refer you to specialists, create lab and diagnostic imaging requisitions, write sick notes, and arrange physical visits at one of our partner clinics if necessary.  

3 Steps to get started

With you every step of the way

1

Create Account

Register your QDoc account with a valid email and password. Once you have registered an account, you may create a patient profile for yourself or your family members.

2

Join The Queue

Once you click “start visit” you will be added to our queue. When a doctor is getting ready you will receive a text on your cell phone. You will then be connected to a local doctor!

3

Treatment

Begin your treatment plan with our doctor and afterwards access your encounter summaries, referrals, lab requisitions and other documents, all through your profile.

Send us a Message

We thank you for your interest. It is our goal to reply to all Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday.

Terms of Service

*QDoc is not a subsistue to seeing your own physician. Please see your own physician if possible first.

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Contact us

For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.