QDoc Free Virtual Healthcare | Prescriptions

How Do I Start a Visit?

Ensure you have created an account AND a patient profile.
Scroll down to the bottom of the page and locate your Patient Card (a square with your name at the top). Click the “Start Visit” button on your card.
Select the province that you are physically located in from the drop-down menu.
If a QDoctor has given you a 4-digit code, select “Have a QCode?” and enter it in the provided field. Otherwise, select “Start Visit”.
The site will check if camera and microphone are available. If necessary, click “Allow” to confirm your device can use the mic/camera for the visit.
- If you are using a smartphone, you may have to go into the Settings app, find your browser (Safari, Firefox, Google Chrome, etc) and manually enable access to mic/camera (see question on how to enable access below).
- If access is enabled and your camera and microphone are still showing as unavailable, click “Cancel” and try again.
Once your camera and microphone have been verified as available, click “Continue”.
Select your reason for visit from the available options and provide a brief description of your medical issue in the provided field (optional). You may also upload any photos that may be helpful for the doctor.
Once everything is filled out completely then click “I am ready for the doctor”.

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