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I want to see a provider for my newborn baby, but my baby doesn't have a PHIN yet. What should I do?

  1. Go to theqdoc.com and create an account using your email address, or log into your existing account.
  2. Once you are logged in, click the button “Create a Profile”.
  3. Fill in your baby’s information on the patient profile. Please ensure you are entering the correct date of birth.
  4. In the Health Card Information section under “Select Your Insurance Provider”, choose “No PHIN” from the drop-down menu.

A QDoc health number will be assigned to your baby so that we can maintain an accurate record of your baby’s medical information, as the system will recognize it is for a baby and will let you proceed for free. Please note if your child is over 1 years of age you will be required to pay for the cost of the visit. Once you have received your baby’s PHIN, please contact the admin team at 1-833-736-2362, M-F 8:30am to 4:30pm or leave a message after hours, to update your baby’s PHIN to avoid future charges.

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We thank you for your interest. It is our goal to reply to all Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday.

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*QDoc is not a subsistue to seeing your own physician. Please see your own physician if possible first.

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QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.