Yes!

When QDoc was starting up, prior to seeing patients, we met with the CPSM on several occasions to discuss how we could provide virtual medical care to Manitobans that meets their virtual care standards. They approved of our platform and our expectations and have confirmed that we meet their standards.

Upon request, QDoc can provide you with a template of our Virtual Care Plan, which has been submitted to and approved by the CPSM.

We are also compliant with the CRNM’s standards for virtual care.

We work with both agencies to ensure we stay on top of all regulatory changes.

Most questions refer to section 5.2.1.ii in the CPSM virtual care document: “Registrants providing virtual medical care must have the ability themselves to provide a timely physical assessment of the patient.”

Each of our providers is affiliated with, or has access to, a clinic where they can offer in-person care. We also have multiple partner clinics across the province where patients can be seen if needed.

When a patient needs to be seen in person, our expectation is that the provider will offer to see them first. If the patient prefers to go elsewhere, due to geographic proximity or appointment availability, then the provider will send a referral. Having offered to see the patient and having declared the ability to do so ensures that QDoc meets this standard.

If a provider is not associated with a physical clinic where they can see QDoc patients, they can offer to see the patient at The Minor Illness and Injury Clinic or the Pan Am Clinic in Winnipeg within 2 weeks.

The majority of patients prefer receiving a referral to a different clinic where they can be seen sooner.

Please see ‘How do I Arrange to Use Space at The Minor Illness and Injury Clinic or the Pan Am Clinic’ for more information.