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General Questions
How does QDoc Work?
Can I still use QDoc if I’m not physically located in Manitoba?
Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card?
Who are your QDoctors?
How can QDoc help?
How much does it cost?
Is my healthcare information secure?
How old do I have to be to access QDoc on my own?
I need an ASL interpreter – can I use QDoc?
What provinces can I use QDoc in?
Can I confirm the validity of someone else’s sick note?
Account Questions
How do I create an account?
Why isn’t my patient information saving?
How do I start a visit?
How do I reset my password?
How do I change my patient info?
Can I add more than one person to my account?
Can I delete my account?
I want to see a pediatrician for my newborn baby, but my baby doesn’t have a PHIN yet. What should I do?
Why can’t I scan my health card?
Medical Questions
When is it appropriate to use QDoc?
Can I use QDoc for emergency situations?
Will I talk to a real doctor?
Does the doctor review my medical history prior to the visit?
Can I request a specific doctor?
Will QDoc share my visit information with my primary care doctor?
Can I get a doctor’s note?
Can I get lab tests or a referral?
Account Features
How can I access my prescription?
How can I get my lab test results?
How can I access my sick note/referral/lab requisition?
Prescriptions
Can I get a prescription?
How are the prescriptions sent to the pharmacy?
Will I be contacted when my prescription is ready?
Can you refill my routine medications?
Which medications will QDoc refuse to prescribe?
Billing and Insurance
What are my payment options?
Can I use my health insurance?
Still need help?
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