How does QDoc work?

The team at QDoc has developed a software that allows patients to be connected to doctors for virtual video appointments. This service is free for Canadian residents with a Manitoba Health Card. 

To be connected to a doctor, you need to create a secure account using your email address and a password. After this, you can create a patient card using your first and last name, your date of birth, and your health card information. Once your information has been saved, you simply have to click the “Start Visit” button on your card to be placed in the queue. 

Whenever a patient enters the queue, the most appropriate doctors receive a text notification that there is a patient to be seen. If no doctor responds to this message after a period of time, the search is escalated, and more doctors are notified. The first doctor to respond to the message can review your chart and is then connected directly to you for an online audio-video appointment. From here they can assess your symptoms, write prescriptions, and order lab tests if they are deemed necessary. If you select for this option, a summary of the encounter will be automatically sent to your family physician once the visit has ended.

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