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How do I get paid when the patient has private insurance?

How do I get paid when the patient has private insurance? QDoc will bill $90 per visit for MSH private insurance and $100 for other private insurance providers. Once these funds have been received from the insurance company, you will be paid 85% of those rates. Whenever a patient has to use their credit card […]

Which medications will QDoc refuse to prescribe?

Which medications will QDoc refuse to prescribe? Due to the College of Physicians and Surgeons of Manitoba virtual care guidelines, Manitoba doctors cannot prescribe the following medications virtually: Opioids, such as morphine, hydromorphone, fentanyl, oxycodone, codeine, tramadol, or methadone.  Medications that contain these drugs, including Tylenol #3s, Tramacet, Percocet, Suboxone, etc. Benzodiazepines, such as lorazepam […]

Can you refill my routine medications?

Can you refill my routine medications? QDoc is not a replacement for your family doctor. However, we may be able to help bridge the gap between now and your next appointment with your family doctor and refill your routine medications. We are not able to prescribe controlled medications. RELATED ARTICLES General Questions How does QDoc […]

Will I be contacted when my prescription is ready?

Will I be contacted when my prescription is ready? No, you will not be contacted by a member of the QDoc team once the prescription is ready. After your prescription has been sent to your preferred pharmacy, they may call you or you will have to contact them to confirm that your prescription is ready […]

How are the prescriptions sent to the pharmacy?

How are the prescriptions sent to the pharmacy? The QDoctor will confirm your preferred pharmacy during your visit. Once the visit is complete, your prescription will automatically be sent to your pharmacy of choice to be filled. If you change your mind after the visit has been completed or if you are no longer able […]

Can I get a prescription?

Can I get a prescription? Once you have been seen by a QDoctor, they are able to prescribe any non-controlled medications that are suitable for your treatment within proper practice guidelines. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I […]

How will patients access their lab or imaging requisitions?

How will patients access their lab or imaging requisitions? Patients can access lab and X-ray orders through the View Documents button on their patient card. The orders can then be downloaded, printed, and taken to the patient’s preferred clinic. All other diagnostic imaging requisitions must be faxed to Central Intake – the print-and-go method only […]

Can I schedule appointments through QDoc?

Can I schedule appointments through QDoc? Yes – using QDoc’s Clinic Hours feature, doctors can enter their availability into the QDoc system simply by responding to a few text messages. Patients will then have the option to book your first available appointment rather than wait in our queue or waiting list.  If your availability changes […]

Send us a Message

We thank you for your interest. It is our goal to reply to all Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday.

Terms of Service

*QDoc is not a subsistue to seeing your own physician. Please see your own physician if possible first.

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Contact us

For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.