Patient Support Troubleshooting I received a text message that there were appointment slots available, but when I checked it is showing none, what do I do? If you are on the waitlist and receive notification that there are appointments available, that means that either a provider was able to open some appointment slots, or someone has cancelled their appointment and there is a slot now available. This notification also goes to every other person in the waitlist. If you receive this notification, but once you check for appointments it says none, this means that the appointment slot(s) were already booked by someone else on the waitlist, and you just have to continue to wait on the waitlist for the next available provider. Similar Resources

Patient Support Troubleshooting How do I change my primary account holder? Go to theqdoc.com and log in. Scroll down to the patient card of the person who you want to become the account holder and click on the settings icon; it looks like a gear. Click on the “Activate” button beside “Make Account Holder” and it will become green and say “Active” Click on “Save” Please note that this is only available on the web browser version of QDoc. Similar Resources