Is my healthcare information secure?
Is my healthcare information secure? QDoc is PHIA/HIPAA secure and follows all necessary security protocols. We take the security of your healthcare information very seriously. RELATED ARTICLES General Questions How does QDoc Work? Can I still use QDoc if I’m not physically located in Manitoba? Can I still use QDoc if I’m in […]
Can I Delete My Account?
Can I Delete My Account? To delete your patient profile, click the trash can icon on your patient card. Note that QDoc will continue to store your encounter history for medical-legal reasons and in order to maintain an accurate medical record. To reactivate a deleted profile, please send an email with your request to info@qdoc.ca. RELATED […]
How much does it cost?
How much does QDoc cost? QDoc is a free service available to Canadian residents (excluding Quebec residents) that are physically located in Manitoba, Nunavut or NW Ontario and hold a valid provincial health card. It is also free to students at the Red River College who are covered by MSH private insurance. RELATED ARTICLES General […]
Can I Add More Than One Person To My Account?
Can I Add More Than One Person To My Account? Go to theqdoc.com and log in. Click “+Add New Patient”. Enter Patient Registration details. Click “Save” (see “Why isn’t my patient information saving” if you have difficulties). The new patient can now see a doctor through your QDoc account by pressing “Start Visit” on their new Patient […]
How Do I Reset My Password?
How Do I Reset My Password? Go to theqdoc.com. Click on “Log In”. Click “Forgot password?”. Enter your email address and click “Reset Password”. QDoc will send a verification code to your email – please check your junk/spam/promotions/bulk folders if you don’t see the email within 5 minutes. If it has been longer than 5 minutes […]
How Do I Start a Visit?
How Do I Start a Visit? Ensure you have created an account AND a patient profile. Scroll down to the bottom of the page and locate your Patient Card (a square with your name at the top). Click the “Start Visit” button on your card. Select the province that you are physically located in from […]
How can QDoc help?
How can QDoc help? QDoc can help with non-emergency episodic medical care. Our QDoctors can prescribe medications, refer you to a specialist, provide a sick note, and order lab tests. RELATED ARTICLES General Questions How does QDoc Work? Can I still use QDoc if I’m not physically located in Manitoba? Can I still […]
Why Isn’t My Patient Information Saving?
Why Isn’t My Patient Information Saving? There may be an issue with the information that was entered. Check the following: Your phone number should only include digits – no brackets or dashes. In your postal code, make sure that zeros are not replaced by the letter O. If your postal code includes the letters D, […]
Who Are Your QDoctors?
Who Are Your QDoctors? Our QDoctors are a team of skilled physicians who come from various medical backgrounds. They are all licensed and registered to practice medicine in Manitoba and have participated in training to be able to deliver quality care through the virtual QDoc platform. RELATED ARTICLES General Questions How does QDoc Work? […]
How Do I Create An Account?
How Do I Create An Account? Go to qdoc.ca and click “See A Doctor Now”. Click on “Register”. Enter a valid email address and a secure password. QDoc will send a verification code to your email address. If you don’t see the email within 5 minutes, please check your junk/spam/promotions/bulk folders. Enter your verification code and press […]