Who Are Your QDoctors?

Who Are Your QDoctors? Our QDoctors are a team of skilled physicians who come from various medical backgrounds. They are all licensed and registered to practice medicine in Manitoba and have participated in training to be able to deliver quality care through the virtual QDoc platform. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card?   Who are your QDoctors?   How can QDoc help?   How much does it cost?   Is my healthcare information secure?   How old do I have to be to access QDoc on my own?   I need an ASL interpreter – can I use QDoc?   What provinces can I use QDoc in?   Can I confirm the validity of someone else’s sick note? Account Questions How do I create an account?   Why isn’t my patient information saving?   How do I start a visit?   How do I reset my password?   How do I change my patient info?   Can I add more than one person to my account?   Can I delete my account?   I want to see a pediatrician for my newborn baby, but my baby doesn’t have a PHIN yet. What should I do?   Why can’t I scan my health card? Medical Questions When is it appropriate to use QDoc?   Can I use QDoc for emergency situations?   Will I talk to a real doctor?   Does the doctor review my medical history prior to the visit?   Can I request a specific doctor?   Will QDoc share my visit information with my primary care doctor?   Can I get a doctor’s note?   Can I get lab tests or a referral? Account Features How can I access my prescription?   How can I get my lab test results?   How can I access my sick note/referral/lab requisition? Prescriptions Can I get a prescription?   How are the prescriptions sent to the pharmacy?   Will I be contacted when my prescription is ready?   Can you refill my routine medications?   Which medications will QDoc refuse to prescribe? Billing and Insurance What are my payment options?   Can I use my health insurance? Still need help? CONTACT US

How Do I Create An Account?

How Do I Create An Account? Go to qdoc.ca and click “See A Doctor Now”. Click on “Register”. Enter a valid email address and a secure password. QDoc will send a verification code to your email address. If you don’t see the email within 5 minutes, please check your junk/spam/promotions/bulk folders. Enter your verification code and press sign up. Click “Create A Patient Profile”. Enter all required information and save. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card?   Who are your QDoctors?   How can QDoc help?   How much does it cost?   Is my healthcare information secure?   How old do I have to be to access QDoc on my own?   I need an ASL interpreter – can I use QDoc?   What provinces can I use QDoc in?   Can I confirm the validity of someone else’s sick note? Account Questions How do I create an account?   Why isn’t my patient information saving?   How do I start a visit?   How do I reset my password?   How do I change my patient info?   Can I add more than one person to my account?   Can I delete my account?   I want to see a pediatrician for my newborn baby, but my baby doesn’t have a PHIN yet. What should I do?   Why can’t I scan my health card? Medical Questions When is it appropriate to use QDoc?   Can I use QDoc for emergency situations?   Will I talk to a real doctor?   Does the doctor review my medical history prior to the visit?   Can I request a specific doctor?   Will QDoc share my visit information with my primary care doctor?   Can I get a doctor’s note?   Can I get lab tests or a referral? Account Features How can I access my prescription?   How can I get my lab test results?   How can I access my sick note/referral/lab requisition? Prescriptions Can I get a prescription?   How are the prescriptions sent to the pharmacy?   Will I be contacted when my prescription is ready?   Can you refill my routine medications?   Which medications will QDoc refuse to prescribe? Billing and Insurance What are my payment options?   Can I use my health insurance? Still need help? CONTACT US

Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card?

Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card? Yes – all Canadian citizens with a valid provincial health card (excluding Quebec residents) are able to use QDoc for free. Quebec residents and Canadian residents who do not have a provincial health card are able to use the service but may be billed for their visit. International visitors to Manitoba are not currently able to use QDoc, but we are working to develop this ability. Please check in with us again soon. Please see Billing and Insurance for more information on private insurance and payment options. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card?   Who are your QDoctors?   How can QDoc help?   How much does it cost?   Is my healthcare information secure?   How old do I have to be to access QDoc on my own?   I need an ASL interpreter – can I use QDoc?   What provinces can I use QDoc in?   Can I confirm the validity of someone else’s sick note? Account Questions How do I create an account?   Why isn’t my patient information saving?   How do I start a visit?   How do I reset my password?   How do I change my patient info?   Can I add more than one person to my account?   Can I delete my account?   I want to see a pediatrician for my newborn baby, but my baby doesn’t have a PHIN yet. What should I do?   Why can’t I scan my health card? Medical Questions When is it appropriate to use QDoc?   Can I use QDoc for emergency situations?   Will I talk to a real doctor?   Does the doctor review my medical history prior to the visit?   Can I request a specific doctor?   Will QDoc share my visit information with my primary care doctor?   Can I get a doctor’s note?   Can I get lab tests or a referral? Account Features How can I access my prescription?   How can I get my lab test results?   How can I access my sick note/referral/lab requisition? Prescriptions Can I get a prescription?   How are the prescriptions sent to the pharmacy?   Will I be contacted when my prescription is ready?   Can you refill my routine medications?   Which medications will QDoc refuse to prescribe? Billing and Insurance What are my payment options?   Can I use my health insurance? Still need help? CONTACT US

Can I still use QDoc if I’m not physically located in Manitoba?

Can I still use QDoc if I’m not physically located in Manitoba? At this time QDoc is only available to those located in Manitoba, North Western Ontario or Nunavut at the time of their visit.  The College of Physicians and the Manitoba government do not allow Manitoba doctors to see patients that are physically located outside of those areas. We are actively working to expand into other provinces, so please check back with us again. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card?   Who are your QDoctors?   How can QDoc help?   How much does it cost?   Is my healthcare information secure?   How old do I have to be to access QDoc on my own?   I need an ASL interpreter – can I use QDoc?   What provinces can I use QDoc in?   Can I confirm the validity of someone else’s sick note? Account Questions How do I create an account?   Why isn’t my patient information saving?   How do I start a visit?   How do I reset my password?   How do I change my patient info?   Can I add more than one person to my account?   Can I delete my account?   I want to see a pediatrician for my newborn baby, but my baby doesn’t have a PHIN yet. What should I do?   Why can’t I scan my health card? Medical Questions When is it appropriate to use QDoc?   Can I use QDoc for emergency situations?   Will I talk to a real doctor?   Does the doctor review my medical history prior to the visit?   Can I request a specific doctor?   Will QDoc share my visit information with my primary care doctor?   Can I get a doctor’s note?   Can I get lab tests or a referral? Account Features How can I access my prescription?   How can I get my lab test results?   How can I access my sick note/referral/lab requisition? Prescriptions Can I get a prescription?   How are the prescriptions sent to the pharmacy?   Will I be contacted when my prescription is ready?   Can you refill my routine medications?   Which medications will QDoc refuse to prescribe? Billing and Insurance What are my payment options?   Can I use my health insurance? Still need help? CONTACT US

How does QDoc work?

How does QDoc work? The team at QDoc has developed a software that allows patients to be connected to doctors for virtual video appointments. This service is free for Canadian residents with a Manitoba Health Card.  To be connected to a doctor, you need to create a secure account using your email address and a password. After this, you can create a patient card using your first and last name, your date of birth, and your health card information. Once your information has been saved, you simply have to click the “Start Visit” button on your card to be placed in the queue.  Whenever a patient enters the queue, the most appropriate doctors receive a text notification that there is a patient to be seen. If no doctor responds to this message after a period of time, the search is escalated, and more doctors are notified. The first doctor to respond to the message can review your chart and is then connected directly to you for an online audio-video appointment. From here they can assess your symptoms, write prescriptions, and order lab tests if they are deemed necessary. If you select for this option, a summary of the encounter will be automatically sent to your family physician once the visit has ended. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I still use QDoc if I’m in Manitoba but don’t have a Manitoba Health card?   Who are your QDoctors?   How can QDoc help?   How much does it cost?   Is my healthcare information secure?   How old do I have to be to access QDoc on my own?   I need an ASL interpreter – can I use QDoc?   What provinces can I use QDoc in?   Can I confirm the validity of someone else’s sick note? Account Questions How do I create an account?   Why isn’t my patient information saving?   How do I start a visit?   How do I reset my password?   How do I change my patient info?   Can I add more than one person to my account?   Can I delete my account?   I want to see a pediatrician for my newborn baby, but my baby doesn’t have a PHIN yet. What should I do?   Why can’t I scan my health card? Medical Questions When is it appropriate to use QDoc?   Can I use QDoc for emergency situations?   Will I talk to a real doctor?   Does the doctor review my medical history prior to the visit?   Can I request a specific doctor?   Will QDoc share my visit information with my primary care doctor?   Can I get a doctor’s note?   Can I get lab tests or a referral? Account Features How can I access my prescription?   How can I get my lab test results?   How can I access my sick note/referral/lab requisition? Prescriptions Can I get a prescription?   How are the prescriptions sent to the pharmacy?   Will I be contacted when my prescription is ready?   Can you refill my routine medications?   Which medications will QDoc refuse to prescribe? Billing and Insurance What are my payment options?   Can I use my health insurance? Still need help? CONTACT US

Sprint 24

Patient’s New Features and Bug Fixes Here are some of the features and bug fixes added in the last sprint:  At the start of a video encounter, if a patient is experiencing video and audio issues,  the physician is alerted with a banner. Note: This banner also shows up if the patient is reconnecting during the encounter. After a minute passes, a pop-up suggests the physician calls the patient. While completing their video and audio checks, the patient is given the option to contact the physician. IF clicked, the physician gets a SMS message and a popup on their screen.  Change how a patient is put on priority waitlist after missed call out Remove the patient out of the waitlist after 5 missed call outs. Send them an SMS message about that and put them to the priority queue when they are back and create a new meeting.  Allow any patient to register with no PHIN Payment is required for patients not covered by public health care, except for patients less than 1 year old or patients seen through the Downtown Community Safety Partnership. Update weight and unit field When switching units, the weight should be updated automatically as well (only UI, the information is stored in db as kilograms).  Autofill reason for visit If a patient fills out their reason for a visit, enters the queue but cancels their spot, if they return within 24 hours their reason for visit will autofill from the previous entry.  DCSP role for DSCP patient accounts The DCSP role can now be manually added to a patient user. These users are exempt from payment even if the patient has no PHIN.  Patients must pay for sick notes if the physician makes it required When the patient enters the document page, sick notes that require payment have a button that says “Pay Now”.  Once payment has been collected the document is permanently visible by the patient.  Fixed the ability to auto put available after texting off (int) where int is a number of hours Fixed a text bug that occurs when a participants camera is off during an encounterQDoc provides high-quality, provincially funded virtual medical care with cutting-edge technology that digitally connects you to an online doctor in Manitoba, ready to see you for any non-emergent medical issue. Register today at QDoc.ca.  

5 Forms of Self-Care: Nurturing Your Mind, Body, and Soul 

In our fast-paced lives, we often forget to take a moment for ourselves. Self-care is more than just pampering; it involves various dimensions, including emotional, physical, social, spiritual, and practical aspects. Each dimension plays a vital role in promoting overall well-being and achieving a balanced life. Keep reading to explore new ways to incorporate self-care into our daily routines.    Emotional Care: Nurturing Your Feelings  Emotional care involves nurturing and understanding our feelings and emotions. Acknowledging and processing positive and negative emotions can reduce stress, improve our well-being, and effectively cope with challenging situations. Bottling up emotions or ignoring them can make problems seem overwhelming. Instead, we must allow ourselves to feel and accept what we’re experiencing.  Practices:  Journaling and expressing our feelings through writing  Practicing self-compassion and positive self-talk  Standing up for ourselves and asserting our needs  Embracing meditation for emotional clarity  Physical Care: Taking Care of Your Body  Caring for our physical health enhances our quality of life in various ways. Physical self-care is essential every day, whether it’s enjoying nutritious meals, engaging in our favourite exercise, or upgrading our skincare routine.  Practices:  Trying new and healthy meals and snacks  Treating ourselves to a pamper day or dedicated skincare night  Trying out new exercises or sports activities  Incorporating yoga and stress-reduction techniques into our routine  Social Care: Cultivating Meaningful Connections  Human interactions are vital for personal growth and maintaining a healthy life balance. Spending time with loved ones offers support, a sense of belonging and adds fun to our lives.  Practices:   Scheduling regular phone calls with family and friends  Reaching out to friends and loved ones  Organizing or hosting a get-together with friends  Planning enjoyable and meaningful dates with significant others  Social self-care can also be the evaluating and cleansing of relationships and sometimes letting go of people that aren’t necessarily a healthy fit for us. This, and recognizing when we need alone time. Taking time to recharge our social batteries is an important part of social self-care.  Spiritual Care: Nurturing Your Inner Soul  Spiritual self-care is engaging in activities and practices that nourish your soul, fostering a profound sense of grounding and fulfillment.  This form of self-care can also call for honouring and believing in a higher power, no matter what your religious or spiritual beliefs may be. Investing time and energy into your spiritual well-being can yield numerous benefits, including increased faith and trust in your future, reduced external and internal stress, and a deepened sense of peace and love for yourself and others.  Practices:  Connecting with nature and the outdoors  Embrace prayers and expressing gratitude  Volunteering or helping others in need   Replacing technology use with soul-nourishing activities  Practical Care: Taking Care of Daily Tasks  Practical self-care is about being productive in our daily lives and addressing essential tasks promptly to avoid future stress. We can create a more comfortable and worry-free environment by managing these responsibilities.  Practices:  Organizing and tidying up workspaces, living spaces, and cars  Engaging in meal prepping for a smoother week ahead  Keeping schedules on track and staying organized  Seeking financial advice for heightened financial well-being   Practicing self-care is not a one-size-fits-all approach and should be altered to your everyday lifestyle.   In our hectic lives, it can be easy to neglect ourselves. Remember to embrace and prioritize self-care as a journey of self-discovery by tailoring practices to fit your lifestyle and needs. Prioritize your well-being and witness the transformative power it brings to your life. Start today, and let self-care guide you to a more fulfilled and enriched life.   QDoc provides high quality, provincially funded virtual medical care with cutting-edge technology that digitally connects you to an online doctor in Manitoba, ready to see you for any non-emergent medical issue. Open 24/7, weekends and evenings. Register today at QDoc.ca.  Sources https://www.choosingtherapy.com/emotional-self-care/  https://chopra.com/articles/10-spiritual-self-care-tips-to-be-happy  https://www.healthcoachinstitute.com/articles/7-types-of-self-care/  https://authenticallydel.com/6-types-of-self-care/  https://unsplash.com/  Share This Post

Virtual Activities for Families and Children – Rainy or Sick Days 

Engaging in Virtual Activities for Families and Children on Rainy or Sick Days  Whether it’s a rainy day or a sick day, it can often be a challenge to find ways to keep the whole family entertained indoors. However, with the power of the internet, there’s no need to give in to boredom or restlessness. In this article, we’ll explore a variety of virtual activities that can spark creativity, physical movement, learning, and connection, all from the comfort of your home.    Virtual Art Lessons/Crafts  The internet is a treasure trove of free craft and art tutorials for all ages, especially on YouTube. Many of these activities require minimal supplies, some of which you may already have at home! Let your kids unleash their creativity with painting, drawing, paper origami, science experiments, or upcycling household items.   Virtual Yoga, Exercise, or Dance Classes  Staying active is important, even when you’re trapped indoors. Many follow-along activities are available online to keep you and your kids moving. Whether you prefer a relaxing yoga session or an upbeat dance party, you can find various exercise routines on YouTube and other websites.  Virtual Zoo  Did you know you can visit zoos from the comfort of your own home? Many zoos offer virtual tours that allow you and your children to explore wildlife and learn fascinating facts without leaving your house. Grab your tablet or computer and embark on an exciting virtual zoo adventure together.  Virtual Read-Alouds or Audiobooks  Enhance your children’s reading experience with virtual read-alouds and audiobooks! Audiobooks provide a fantastic alternative to television, allowing your children to dive into the enchanting world of storytelling. Discover the wonders of online platforms and websites that offer free children’s books by checking out Free Children’s Books Online: 15 of the Best Websites for various engaging learning experiences. On social media, you can find talented readers like @macbarnett on Instagram sharing captivating stories that will delight your kids.   Virtual Play Date  If your children have long-distance friends they rarely see, summer colds are ruining your day, or you have to stick around the house for whatever reason, virtual play dates can be a great way to entertain your children while staying at home. For ideas on how to make the most of your next virtual playdate, you can visit the following website: Virtual Playdate Ideas to Reconnect Kids with Friends  By exploring these virtual activities, you can turn rainy or sick days into learning, creativity, and connection opportunities. Embrace the wonders of the digital world and make unforgettable memories with your family, even when you’re stuck indoors.  QDoc provides high quality, provincially funded virtual medical care with cutting-edge technology that digitally connects you to an online doctor in Manitoba, ready to see you for any non-emergent medical issue. Open 24/7, weekends and evenings. Register today at QDoc.ca.  Sources https://kinoo.com/blogs/news/virtual-activities-for-kids  https://www.purewow.com/family/virtual-activities-for-kids  https://www.tlc.com/parenting/virtual-playdate-ideas-to-reconnect-kids-with-friends  https://www.totoli.kids/en-us/blog/25-online-activities-for-kids-that-are-safe-and-fun  Share This Post

Injury Prevention: Protecting Your Body for a Healthier Future 

Regular exercise is essential for both our physical and mental well-being. However, the possibility of sustaining an injury can cast a shadow over our fitness endeavours by disrupting our lives, affecting our ability to move freely, and even dealing with long-term consequences. But fear not, for there are effective measures we can take to prevent injuries and ensure a smooth and fulfilling fitness journey.  In this article, you can learn some important and practical ways to protect yourself from harm, providing you with the tools to minimize the risks associated with exercise.  Warm Up Properly Before any workout or stretching routine, warming up is essential. By raising your body temperature and loosening your muscles, you enhance their elasticity and reduce the risk of strains. A 5–10-minute warm-up not only prepares your muscles for activity but also improves blood flow and increases heart rate. Remember to tailor your warm-up to the specific exercise or activity you’ll be engaging in. For more information about implementing proper warm-up routines, check out this complete guide at https://www.gbpersonaltraining.com/your-complete-guide-to-warming-up-before-exercise/     Stretching   Embrace the Power of Stretching: Stretching plays a vital role in injury prevention. Both static stretches (holding a stretch) and dynamic stretches (range of motion exercises) can improve muscle performance and flexibility, reducing the chances of injury. Incorporating stretching into your routine helps your joints, muscles, and tendons to move more freely and without restrictions.   Wear The Proper Protective Gear  Invest in Quality Protective Gear: Many injuries occur due to the absence of proper protective gear or the use of low-quality equipment. While gear cannot guarantee complete protection, it significantly reduces the risk of injury. Whether it’s a helmet, knee pads, or properly tied shoelaces, always wear the recommended protective gear for any sport or activity. Prioritize your safety to minimize the potential for accidents.  Following a Healthy Diet   Nourish Your Body with a Healthy Diet: Proper nutrition is important for injury prevention and recovery. Including foods rich in protein, healthy fats, carbohydrates, and calcium can support your body’s ability to repair muscle and joint tissue damage more efficiently. After a workout, ensure you consume enough food and stay hydrated, as the first two hours post-exercise are vital for effective recovery.  Rest your body  Resting and giving your body sufficient recovery time is vital for injury prevention. Overworking your body increases the risk of muscle injuries and strain. If you are already injured, allowing adequate time for healing is crucial. Ignoring rest can lead to long-term problems or even future injuries, so listen to your body and provide it with the recovery it needs for optimal performance and injury prevention.  By exploring these virtual activities, you can turn rainy or sick days into learning, creativity, and connection opportunities. Embrace the wonders of the digital world and make unforgettable memories with your family, even when you’re stuck indoors.  QDoc provides high quality, provincially funded virtual medical care with cutting-edge technology that digitally connects you to an online doctor in Manitoba, ready to see you for any non-emergent medical issue. Open 24/7, weekends and evenings. Register today at QDoc.ca.  Sources https://www.ecommunity.com/healthminute/2020/easy-ways-prevent-injury  https://www.hopkinsmedicine.org/health/conditions-and-diseases/sports-injuries/preventing-sports-injuries  https://www.triathlete.com/nutrition/race-fueling/eat-to-prevent-injury/  https://www.bannerhealth.com/healthcareblog/advise-me/what-can-happen-to-your-body-when-you-work-out-too-much#:~:text=%E2%80%9COvertraining%20can%20lead%20to%20overuse,Banner%20Health%20in%20Phoenix%2C%20AZ Share This Post

Unmasking PTSD: Understanding the Invisible Battle Within 

Post-traumatic stress disorder (PTSD), often called post-traumatic stress injury (PTSI), is a complex condition that warrants deeper understanding. Some prefer the term PTSI because it sheds the negative connotations associated with the word “disorder,” which can, unfortunately, discourage individuals from seeking help.   For the purposes of familiarity, we will use the term PTSD throughout this blog post.   PTSD can manifest as a physiological, psychological and neurological response to traumatic experiences, which can involve a range of intense situations such as life-threatening events or witnessing trauma. It’s important to note that each person responds differently, as what might be manageable for one person can deeply affect another.    Common symptoms include withdrawal, irritability, disrupted sleep patterns, distressing nightmares, and the potential (not to mention statistically significant) development of depression, anxiety, and even suicidal thoughts.  Fortunately, there are numerous coping strategies available to help those with PTSD, as well as their families, adapt to their new reality. The first crucial step towards effective treatment is obtaining a formal diagnosis from an experienced clinician. Once the diagnosis is established, a treatment plan can be created, and various methods can be employed to aid in the journey of recovery and resilience.   Unfortunately, there is no cure for PTSD, but with the proper treatment and symptom management, PTSD can be managed. It’s difficult but doable.   One therapeutic approach that has shown promising results in PTSD treatment is Cognitive Behavioral Therapy (CBT). This method focuses on reframing thought patterns, promoting rational thinking, and empowering patients to regain a sense of control over their lives.  In addition to psychological interventions, medical treatments can address symptoms such as anxiety, depression, and sleep disturbances. These interventions aim to mitigate the distress the person with PTSD is managing.  Seeking help can be challenging for individuals with PTSD, who are often prone to withdrawal and avoiding crowded environments. The good news is that more treatment options are emerging, and advancements in online virtual healthcare and telemedicine have proven themselves valuable resources, allowing individuals to access support while circumventing potential roadblocks.  By exploring these virtual activities, you can turn rainy or sick days into learning, creativity, and connection opportunities. Embrace the wonders of the digital world and make unforgettable memories with your family, even when you’re stuck indoors.  QDoc provides high quality, provincially funded virtual medical care with cutting-edge technology that digitally connects you to an online doctor in Manitoba, ready to see you for any non-emergent medical issue. Open 24/7, weekends and evenings. Register today at QDoc.ca.  Share This Post

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We thank you for your interest. It is our goal to reply to all Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday.

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*QDoc is not a subsistue to seeing your own physician. Please see your own physician if possible first.

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Contact us

For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.