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Will I talk to a real doctor?

Will I talk to a real doctor? Yes – all of our QDoctors are registered physicians with the College of Physicians and Surgeons of Manitoba. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I still use QDoc if I’m in […]

Can I use QDoc for emergency situations?

Can I use QDoc for emergency situations? No – QDoc is only appropriate for non-emergent episodic care. If you or a loved one are experiencing a medical emergency, go to the nearest emergency room or call 9-1-1. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically […]

When is it appropriate to use QDoc?

When is it appropriate to use QDoc? QDoc is not a replacement for in-person care with your family physician or primary care physician. QDoc is also not appropriate for emergency situations – if you are experiencing a medical emergency, go to the nearest emergency room or call 9-1-1.  QDoc is designed to work alongside your […]

Can I use my health insurance?

Can I use my health insurance? At the moment, QDoc only accepts MSH as a private insurance payor. Patients with alternate private insurance will need to be reimbursed by their health insurance provider after paying the invoice. We are working towards adding more private health insurance providers to our system, so please check back with […]

What are my payment options?

What are my payment options? The majority of patients are able to see a doctor through QDoc for free by billing Manitoba Health for their visit, just like any in-person clinic. The few patients who are not eligible for the free service (i.e. patients who are Quebec residents, who don’t have a provincial health card, […]

Can I confirm the validity of someone else’s sick note?

Can I confirm the validity of someone else’s sick note? QDoc and all medical clinics are bound by the Provincial Health Information Act which strictly prohibits sharing of any medical information unless provided by written consent by the patient. RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m […]

What provinces can I use QDoc in?

What provinces can I use QDoc in? QDoc is currently only available in Manitoba, Nunavut, and NW Ontario. Please check in with us soon, as we are planning to expand.   RELATED ARTICLES General Questions How does QDoc Work?   Can I still use QDoc if I’m not physically located in Manitoba?   Can I […]

I need an ASL interpreter – can I use QDoc?

I need an ASL interpreter – can I use QDoc? You may use QDoc if an ASL interpreter is physically located with you during your visit with a QDoc physician. We do not currently provide ASL interpretive services, but we are working towards developing a closed captioning feature for patients who have difficulty hearing. RELATED […]

How old do I have to be to access QDoc on my own?

How old do I have to be to access QDoc on my own? It is recommended that patients be at least 18 years of age to access QDoc without a parent or guardian. However, some doctors may still see younger patients, such as emancipated minors, so that all patients can receive appropriate medical care. RELATED […]