How QDoc works
How QDoc works QDoc is a tool physicians can use to work when they want, where they want. See patients conveniently from the comfort of your own home. QDoc focuses on ease of use and convenience for both doctor and patient. Governments and insurance companies are billed directly, you are notified by text when there […]
How Can I Get My Lab Test Results?
How can I get my lab test results? If you have not heard from a QDoctor by two days after your lab tests, please log on and start a visit to get a QDoctor to go through your results with you. After they have been reviewed by a QDoctor, results will be accessible on your […]
How Can I Access My prescription?
How can I access my prescription? During your visit, the doctor will ask for your preferred pharmacy, where your prescription will be sent. Please contact the pharmacy to confirm that the prescription is ready for pick-up. If you can no longer access that pharmacy, please call the QDoc help line at 1 (833) 736-2362 and […]
How Do I Change My Patient Info?
How do I change my patient info? Go to theqdoc.com and log in. Scroll down to the bottom of the page to your Patient Profile. Hover over your patient card and click on the pencil icon at the upper right corner. This is located right under the patient’s name. QDoc will send a code to your phone […]
Why Can’t I Scan My Health Card?
Why can’t I scan my health card? Make sure your browser has security access to your camera and microphone Check your browser app’s preferences to make sure that theqdoc.com has access to camera and microphone If still not working, then manually type in your information RELATED ARTICLES General Questions How does QDoc Work? Can […]
Can I get lab tests or a referral?
Can I get lab tests or a referral? Yes – during your visit with a QDoctor, the doctor can order lab tests or write a referral for you to see a specialist if they feel that it is necessary and appropriate. You will be able to view, download, and print your referrals and lab requisitions […]
Can I get a doctor’s note?
Can I get a doctor’s note? Yes – if you request a sick note during your visit with a QDoctor, the doctor can complete and sign a note that you can then access by clicking the “View Documents” button on your patient card. For more information on how to access your sick note, view the […]
Will QDoc share my visit information with my primary care doctor?
Will QDoc share my visit information with my primary care doctor? Immediately following your visit with a QDoctor, you will be asked whether you would like a copy of your Encounter Summary to be sent to your primary care doctor. If you select “yes,” then a summary of your visit will be automatically sent to […]
Can I request a specific doctor?
Can I request a specific doctor? No – our program is designed so that patients are seen from the queue on a first-come first-serve basis by the first available physician. QDoc is not a replacement for in-person care with your family physician. However, if the QDoctor feels that it is necessary to see you again […]
Does the doctor review my medical history prior to the visit?
Does the doctor review my medical history prior to the visit? Our QDoctors only have access to the medical information that you choose to provide in your patient profile and in your description of the reason for your visit. They take a moment to review this information prior to entering the visit with you so […]