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Sprint 24

Patient’s New Features and Bug Fixes

Here are some of the features and bug fixes added in the last sprint: 

  • At the start of a video encounter, if a patient is experiencing video and audio issues,  the physician is alerted with a banner. Note: This banner also shows up if the patient is reconnecting during the encounter.
  • After a minute passes, a pop-up suggests the physician calls the patient. While completing their video and audio checks, the patient is given the option to contact the physician. IF clicked, the physician gets a SMS message and a popup on their screen. 

Change how a patient is put on priority waitlist after missed call out

  • Remove the patient out of the waitlist after 5 missed call outs.
  • Send them an SMS message about that and put them to the priority queue when they are back and create a new meeting. 

Allow any patient to register with no PHIN

  • Payment is required for patients not covered by public health care, except for patients less than 1 year old or patients seen through the Downtown Community Safety Partnership.
Update weight and unit field
  • When switching units, the weight should be updated automatically as well (only UI, the information is stored in db as kilograms). 

Autofill reason for visit

  • If a patient fills out their reason for a visit, enters the queue but cancels their spot, if they return within 24 hours their reason for visit will autofill from the previous entry. 

DCSP role for DSCP patient accounts

  • The DCSP role can now be manually added to a patient user.
  • These users are exempt from payment even if the patient has no PHIN. 

Patients must pay for sick notes if the physician makes it required

  • When the patient enters the document page, sick notes that require payment have a button that says “Pay Now”. 
  • Once payment has been collected the document is permanently visible by the patient. 
Fixed the ability to auto put available after texting off (int) where int is a number of hours

Fixed a text bug that occurs when a participants camera is off during an encounter
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Contact us

For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.