Can I get lab tests or a referral?

Patient Support Medical Questions Can I get lab tests or a referral? Yes – during your visit with a provider, the doctor or nurse practitioner can order lab tests or write a referral for you to see a specialist if they feel that it is necessary and appropriate. You will be able to view, download, and print your referrals and lab requisitions by clicking the “Documents” button on your patient card. For more information on how to access your documents, view the section ‘How can I access my sick note/referral/lab requisition?’. Similar Resources

Can I get a doctor’s note?

Patient Support Medical Questions Can I get a doctors note? Yes – if you request a sick note during your visit with a provider, the doctor or nurse practitioner can complete and sign a note that you can then access by clicking the “Documents” button on your patient card. For more information on how to access your sick note, view the section ‘How can I access my sick note/referral/lab requisition?’. A fee of $30.00 may be applicable for the issuance of sick notes. Similar Resources

Will QDoc share my visit information with my primary care doctor?

Patient Support Medical Questions Will QDoc share my visit information with my primary care provider? Immediately following your visit with a provider, if you have one listed on your patient profile, you will be asked whether you would like a copy of your Encounter Summary to be sent to your primary care provider.  If you select “yes,” then a summary of your visit will be automatically sent to your primary care provider, as listed on your patient profile. If you select “no,” then your information will not be sent anywhere, and a copy of your Encounter Summary will be saved to your QDoc patient profile. Similar Resources

Can I request a specific provider?

Patient Support Medical Questions Can I request a specific provider? No – our program is designed so that patients are seen from the queue by the next available provider based on a number of factors, such as age, location, reason for visit, etc. QDoc is not a replacement for in-person care with your family physician. However, if the provider feels that it is necessary to see you again for a follow-up appointment, they can book one for you directly in the system during your visit or provide you with a QCode that you will enter the next time you start a visit. This QCode, which is only valid for a limited time and can only be used once, will allow you to connect with the same provider for your follow-up visit. Similar Resources

Does the provider review my medical history prior to the visit?

Patient Support Medical Questions Does the provider review my medical history prior to the visit? Our providers only have access to the medical information that you choose to provide in your patient profile and in your description of the reason for your visit. They take a moment to review this information prior to entering the visit with you so that they are prepared to provide you with the best possible care. Similar Resources

Will I talk to a real doctor?

Patient Support Medical Questions Will I talk to a real doctor? Yes – all our QDoc providers are registered physicians with the College of Physicians and Surgeons of Manitoba or registered nurse practitioners with the College of Registered Nurses of Manitoba. Similar Resources

Can I use QDoc for emergency situations?

Patient Support Medical Questions Can I use QDoc for emergency situations? No – QDoc is only appropriate for non-emergent episodic care. If you or a loved one are experiencing a medical emergency, go to the nearest emergency room or call 9-1-1. Similar Resources

When is it appropriate to use QDoc?

Patient Support Medical Questions When is it appropriate to use QDoc? QDoc is not a replacement for in-person care with your family physician or primary care physician. QDoc is also not appropriate for emergency situations – if you are experiencing a medical emergency, go to the nearest emergency room or call 9-1-1.  QDoc is designed to work alongside your primary care provider to make sure that you receive appropriate care when you need it. Appropriate reasons for visits with a QDoc provider, including physicians or nurse practitioners, include minor illnesses, minor injuries, requests for prescription refills (for non-controlled medications), in between visits with your primary doctor, and requests for medical advice when your primary doctor is unavailable. Similar Resources

Send us a Message

We thank you for your interest. It is our goal to reply to all Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday.

Terms of Service

*QDoc is not a subsistue to seeing your own physician. Please see your own physician if possible first.

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Contact us

For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.