Am I responsible for follow-ups after I order labs or diagnostic imaging for a patient?

Provider Support Prescriptions, Labs, and Diagnostics Am I responsible for follow-ups after I order labs or diagnostic imaging for a patient? Yes – as a patient’s results come in, you will receive a notification that results are ready for review. While you are reviewing the results, you can type a comment for the patient, letting them know the results are normal or that you will contact them shortly for a follow-up. The patient will receive this comment in a text message notifying them that their results are ready. They cannot see the results until they have been marked as reviewed from the provider’s side. If the results are not normal, you will create a Manual Encounter and phone the patient to discuss their results and any treatment plan that you deem necessary.   Similar Resources

A patient’s results were sent to my clinic instead of to QDoc. How do I fix this so that the results are linked to the patient’s QDoc profile?

Provider Support Prescription, Labs, and Diagnostics A patient’s results were sent to my clinic instead of to QDoc. How do I fix this so that the results are linked to the patient’s QDoc profile? Please forward the results to QDoc’s fax number (204-272-9061), and we will ensure they are properly linked to the patient’s profile.   Similar Resources

How will patients access their lab or imaging requisitions?

Provider Support Prescriptions, Labs, and Diagnostics How will patients access their lab or imaging requisitions? Patients can access lab and X-ray orders through the ‘View Documents’ button on their patient card. The orders can then be downloaded, printed, and taken to the patient’s preferred clinic. All other diagnostic imaging requisitions must be faxed to Central Intake – the print-and-go method only works for labs and X-rays. Similar Resources

Can I fax two separate prescriptions in one encounter?

Provider Support Prescriptions, Labs, and Diagnostics Can I fax two separate prescriptions in one encounter? Yes, unless you are required to send two separate EDS prescriptions. Then you would have to create a second manual encounter to send the second EDS prescription. Similar Resources

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For all media related inquiries, please send your messages to communications@qdoc.ca or call 1-833-736-2362.

QDoc.ca is a 24/7 virtual healthcare platform. See a doctor anytime. During peak times, there may be a wait time, but you will receive a text message when the doctor is ready to see you.

QDoc technical support and office hours are 8:30 AM – 4:30 PM CST, Monday to Friday. 

We thank you for your interest. It is our goal to reply to all Media Inquiries within 24 hours, but please note that it may be longer on weekends and holidays.