How can I change or update a patient’s information?

Provider Support Patient Communication How can I change or updates a patient’s information? There is a section called ‘Edit Patient Info’ during the encounter. You may update most of the information there; any health card number-related information must be updated by the patient calling the administrative office at +1 833-736-2362 Monday to Friday, between 8:30 am and 4:30 pm Central Time. Providers should also message the patient’s details through 3CX to the administrative staff.     Similar Resources

I have tried calling a patient multiple times and they haven’t answered me – how should I proceed?

Provider Support Patient Communication I have tried calling a patient multiple times and they haven’t answered me – how should I proceed? If they do not respond after several minutes, exit the encounter and mark it as ‘Incomplete – Do not bill’. We are working towards sending the patient a pre-recorded phone call message in addition to the text to notify them that a physician is waiting to see them.     Similar Resources